Terms & Conditions

Welcome to Fort Arabesque. By accessing or using our website, booking a stay, or purchasing services, you agree to be bound by the following Terms & Conditions. Please read them carefully.

• Fort Arabesque Resort operates this website to provide information, online reservations, and related services.

• References to “we,” “our,” or “us” mean Fort Arabesque Resort; “you” refers to any user, guest, or customer.

• These Terms apply to all website visitors and guests booking directly through our official channels.

• All bookings are subject to availability and confirmation.

• A valid credit card or other accepted payment method is required to secure your reservation.

• Rates are displayed in the currency indicated at the time of booking and may include or exclude applicable taxes, fees, and charges.

• Special offers or packages may have additional conditions that will be outlined during the booking process.

• Our cancellation and modification policies vary depending on the rate or offer booked.

• Flexible bookings may allow cancellation within a specified time without charge; non-refundable bookings will not be eligible for refund.

• Late cancellations, no-shows, or early departures may result in charges equal to part or all of the booking.

• Standard check-in time: 14:00 EET/EEST.

• Standard check-out time: 12:00 EET/EEST.

• Early check-in or late check-out may be available on request and subject to availability, with possible additional charges.

• Guests must provide accurate information when making reservations.

• You are responsible for your conduct during your stay and for any damages caused to resort property.

• The resort reserves the right to refuse service or cancel a booking if incorrect, fraudulent, or unlawful activity is suspected.

• Content on this website (text, images, design, etc.) is owned by or licensed to Fort Arabesque and may not be reproduced without permission.

• You agree not to use the website for unlawful purposes or in a way that may impair its operation.

• We value your privacy and process your personal data in accordance with the EU General Data Protection Regulation (GDPR).

• Information you provide when booking or using the site is collected and processed for the purposes of fulfilling reservations, guest services, marketing (where consented), and legal compliance.

• For more details, please review our Privacy Policy.

Fort Arabesque will not be liable for:

• Interruptions or errors in website availability.

• Losses or damages arising from circumstances beyond our reasonable control.
• Our liability for services provided is limited to the amount paid for your reservation.

• Our website may contain links to third-party websites for convenience. We are not responsible for their content, accuracy, or practices.

• These Terms & Conditions are governed by the laws of Egypt.

• Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Egypt.

• Fort Arabesque reserves the right to update or modify these Terms at any time.

• Any changes will be posted on this page with a revised “Last updated” date.

For questions about these Terms & Conditions, please contact us:

📧 Email: info@fortarabesque.com

📞 Phone: (+20) 653 590 200 (8 lines)